Delete your account
NabShift provides a shift-scheduling and staff-messaging service to security staffing companies. This page explains how to request deletion of your NabShift account and the personal data associated with it. You do not need to sign in to make a request.
How to request deletion
Email hello@nabshift.com with the subject “Delete my NabShift account.” So we can locate and verify your account, please send from the email address or include the mobile phone number associated with your account, along with your name. Workers may also ask their Company's scheduler to submit the request on their behalf.
We will acknowledge your request and, once we have verified that it comes from the account holder, complete the deletion described below within 30 days.
What gets deleted
- Your account sign-in identity (the phone number or email used to sign in).
- Your profile information: name, mobile phone number, worker classification, shirt size, certifications and their expiry dates, general home area, shift-availability preferences, and any profile photo you added.
- Your message records — the shift text messages sent to and received from you — except where a record must be retained for the legal reasons described below.
What we may keep, and why
Some records cannot be deleted immediately because the security staffing company that engages you (the “Company”) is legally required to keep them. In particular, attendance and timekeeping records for shifts you actually worked — check-in/check-out timestamps and the shift they belong to — may be retained by the Company as required for payroll, tax, and wage-and-hour recordkeeping. NabShift retains such records only as long as needed to meet those obligations, after which they are deleted or de-identified. We may also keep aggregated or de-identified information that can no longer be linked to you.
Deleting your NabShift account removes your access to the app and stops shift text messages; it does not by itself end any employment or engagement relationship with the Company. If you work with a Company through NabShift, contact them separately about your employment records.
Stopping text messages without deleting your account
If you only want to stop shift texts, reply STOP to any NabShift message. See our SMS Terms and Privacy Policy for details on how we handle your information.
Questions
Email hello@nabshift.com and we'll help.